Credit Controller

REED are recruiting a Credit Controller on behalf of a family owned Poole based business, specialising in product delivery to a variety of sector industries.

You will join a supportive finance team, working with a portfolio of customers to ensure that accounts are kept within contracted limits. Please see details below

Credit Controller

Full Time (8am - 5pm)

Poole, Parking available

Benefits:
• Additional leave
• Company events
• Cycle to work scheme
• Discounted or free food
• Free parking
• Health & wellbeing programme
• Onsite parking
• Profit sharing
• Referral programme
• Sick pay

Key Responsibilities:

• Act as a main point of contact for customer account queries.
• Hold weekly meetings with each of the sales division to escalate key issues and agree on ways forward.
• Provide cover within the finance team as and when needed.
• Manage customer portals and integration (EDI), and perform account reconciliations.
• Review new and existing accounts for creditworthiness, setting or suggesting appropriate terms and credit limits.
• Effectively review, manage and collect customer accounts, prioritising to maximise cash flow whilst minimising risk exposure.
• Resolve invoice and payment queries promptly and efficiently.
• Produce and distribute customer statements of account and overdue/reminder letters.
• Produce and circulate weekly and ad hoc on stop, credit hold status and other reports.
• Proactively manage new accounts and high value invoices.
• Build effective relationships and rapport with customers and internal contacts.
• Provide exceptional customer service.
• Adhere to strict process and procedures.
• Escalate significant issues/concerns to management.
• Handle month end consolidated invoicing.