Credit Controller

About us…

Ingleton Wood is a value-led, people focussed practice providing clients with inspirational and practical design solutions; we exist to improve the communities in which we all live and work.

Originally established in 1935, we are a dynamic multi-disciplinary property and construction consultancy, providing a wide range of services across many industry sectors, including commercial, education, defence, residential and more.

We develop long term relationships with clients, adding value at every stage of development. We are one of a few medium-sized consultancies offering integrated design and technical expertise. 

We have a nationwide presence with offices located across the UK. We plan to open further sites in the future to develop our national service.

Life At Ingleton Wood…

is busy but great fun, we work hard, and we play hard. There is a huge emphasis on teams and working collaboratively both professionally and socially. 

We bring people together to improve the quality and sustainability of the built environment through our expert knowledge in delivering local solutions for global issues. A sentiment underpinned by our shared vision of solving global challenges one building at a time, and supported through our values;

✅ We are progressive 

✅ We collaborate

✅ We support

✅ We take ownership

To see a real time view of what we are up to check our social channels

You can expect…

• Opportunities for flexible and remote working – we understand a work life balance helps us all.


• Holiday entitlement of 25 days plus bank holidays with long service recognition and festive shutdown.


• Opportunities for personal and professional growth in a supportive environment including in-house coaching and mentoring.


• Competitive salaries with regular review and benchmarking to ensure fair pay. We are a real living wage employer.


• Competitive Company Pension Scheme.


• Health cash plan scheme.


• Professional membership support


• Family policies


• Great office team building events and fully expensed seasonal social events.


• Cycle to work Scheme.


• On-site parking facilities (excluding London office)


• Season Ticket Loan (if applicable)


• Death in service benefit.


• Early Finish incentives when the Practice targets are hit.


• Additional leave allocated for volunteering (up to 2 days).


• Health & Mental Wellness Programs.


• Employee Referral Scheme.


• Employee working groups

The role…

We are currently recruiting a Credit Controller to join our Colchester office.

We require a candidate who can take ownership of the company’s credit and collections processes, ensuring timely payments, maintaining accurate financial records, and building positive relationships with clients to support effective debt resolution.

The selected candidate will be part of a team of five staff members in the Accounts team and will be reporting to the Finance Controller.

Please Note: This role may be subject to Disclosure and Barring Service, Baseline Personnel Security Standard, Counter Terrorist Check, Security Check, or Developed Vetting clearance.

The selected candidate will…

• Manage and monitor the debtor ledger.


• Proactively chase outstanding payments via phone, email, and written communication.


• Communicate professionally with clients to secure outstanding payments.


• Resolve client queries and disputes promptly to support such payments.

• Maintain clear and accurate records of all communications.

• Prepare and distribute aged debt reports to management.


• Assist with month-end reporting and accounts receivable reconciliations.


• Work collaboratively with internal teams to ensure all client accounts are accurate and up to date


• Assist fee earning staff where necessary with an aim to obtaining payment from the clients promptly

• Meet with client leads on a regular basis


• Meet with partners to review overall debt position and provide analysis as required


• Produce Letter before Actions for unpaid Invoices where required

• Recommend accounts for escalation or legal action when needed.

• Prepare Court Claim forms where required


• Undertake other finance duties as may be allocated from time to time.


• Manage your workload effectively

Essential skills, experience, and attributes…

• Established credit control experience


• Familiar with Sage 200 accounts


• Proficient in MS office – Excel, Word & Outlook.


• Experience in data entry

• Experience producing aged debt reports

• Effective decision-making and problem-solving techniques within a finance environment


• Understanding of relevant financial regulations, data protection, and company policies


• Strong attention to detail


• Excellent team player


• Motivated with a strong commitment to learning

We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

To discover more about life at Ingleton Wood, please visit our website 🌐 https://www.ingletonwood.co.uk/