Credit Controller

Credit Controller

Location: West Bromwich
Salary: £27,000 + £250 monthly bonus
Hours: Monday-Friday, 8:30am-5:00pm
Contract: Permanent, Full Time
Working Pattern: Fully Office Based

Vibe Recruit are currently recruiting on behalf of our client for an experienced Credit Controller to join their busy and established finance team based in West Bromwich.

This is an excellent opportunity for someone with previous Credit Control experience who is confident managing customer accounts, chasing outstanding payments and resolving queries while maintaining strong customer relationships.

Key Responsibilities

Manage a section of the Accounts Receivable ledger
Monitor customer accounts to ensure credit terms and limits are not exceeded
Proactively chase outstanding debt via telephone and email
Issue customer statements and payment reminders
Manage the debt collection process, escalating overdue accounts where necessary
Resolve customer queries and liaise with internal departments to achieve timely resolutions
Send payment links and assist customers with payments
Process new account applications and review credit reference information
Produce spreadsheets and account information when required
Assist with month-end reporting
Support Direct Debit collections and cash allocation
Set up new customer accounts on the accounting system
Complete additional Credit Control duties as requiredWhat We're Looking For

Previous experience working within a busy Credit Control environment is essential
Strong communication and negotiation skills
Confident telephone manner and comfortable chasing outstanding payments
Good knowledge of Excel and spreadsheets
Excellent organisation and time-management skills
Ability to prioritise workload and work to deadlines
Strong attention to detail
Positive and professional approach
Ability to build strong relationships with internal and external customers
Previous experience using Kerridge would be advantageous but is not essentialSalary & Working Hours

£27,000 per annum + £250 monthly performance bonus

The bonus is based on achievable monthly targets, offering potential additional earnings of £3,000 per year.

Monday-Friday, 8:30am-5:00pm
37.5 hours per week with a 60-minute unpaid lunch break

Please note, this position is fully office based in West Bromwich and the working hours are fixed.

If you have Credit Control experience and are looking for a permanent opportunity within a busy, supportive environment, apply today or contact Vibe Recruit for further information.

Vibe Recruit is acting as an Employment Agency in relation to this vacancy
Only candidates based in UK and eligible to work in UK are allowed