Credit Controller - Debt Collection

Your new company

Our client in Bromley is looking to increase their team by recruiting for a Credit Controller for 12 months.

Your new role

• Maintain a comprehensive log of various debts
• Document all recovery actions in relevant IT systems, such as Oracle Fusion.
• Conduct proactive phone calls to discuss debt payments and recovery, process payments and set up Direct Debits.
• Ensure timely progression of all debts through their respective recovery stages.
• Handle correspondence from debtors and third parties via mail, email, and phone, including interactions with vulnerable clients and their representatives.
• Utilise tracing agencies and systems to locate missing debtors.
• Refer cases to Debt Collectors, review their feedback, and initiate County Court Claims when necessary.
• Prepare and recommend debt write-offs.
• Ensure all work complies with SLAs, regulatory standards, and audit requirements to support client service delivery.

What you'll need to succeed

• Proven background in debt recovery or credit control.
• The ability to create precise and high-quality documentation.
• Proficient in both written and spoken English.
• Team player, willing to support colleagues as needed.
• Strong IT capabilities, particularly with Microsoft Word, Outlook, and Excel.
• Excellent phone communication skills, especially with vulnerable debtors.
• Adaptable and flexible in dynamic environments.

What you'll get in return

This company is dedicated to creating opportunities for employees, clients, and shareholders. Their commitment to efficient processes and client satisfaction drives their award-winning service. They encourage their entire workforce to embody their company values.
Every employee has the chance to make a meaningful impact, shape business growth, and explore new possibilities. If you're hardworking, enthusiastic, and seeking a challenge, they invite you to join their organisation.

Hybrid Working.

More benefits include
- **Life Assurance**: Provides coverage equivalent to four times your annual salary.
- **Pension**: The company contributes 6%, and they match your contribution.
- **Professional Development**: Support for your qualifications and growth.
- **Rewards Scheme**: Access to a variety of benefits, rewards, and discounts.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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