Credit Controller (PT 15.5hpw)

Join our Team as a Credit Controller!

We’re seeking an enthusiastic part-time Credit Controller to join our passionate team in Newark, Nottinghamshire. This is a 6-month fixed term position with the potential to become permanent.

About us

We specialise in bespoke recycling and waste management solutions. We're dedicated to partnering with suppliers who share our values and align with our customers' needs. Our approach focuses on enhancing Corporate Social Responsibilities, maximising recycling efforts, and delivering significant cost savings.

We foster an inclusive environment where every employee feels welcomed and valued. We promote equality of opportunity, embracing a diverse range of talent and perspectives to drive innovation and excellence. We fully embrace new ideas and challenge old practises to find the very best solutions for our customers, suppliers, and people.

About the Role

The Credit Controller will be responsible for ensuring debtors are effectively managed, ensuring invoices are raised and paid up to date.

Responsibilities will include but not be limited to:

·         Chasing overdue payments

·         Ensuring timely payments are received

·         Resolving payment queries with customers

·         Raising credit notes

·         Dealing with debit notes

·         Negotiating payment plans

·         Placing customers on stop if necessary

·         Looking after direct debit paying customers and dealing with rejected direct debits

·         Looking after monthly in advance, quarterly in advance, and yearly in advance paying customers

·         Dealing with internal queries

·         Raising invoices and updating purchase order numbers

·         Setting up and activating debit mandates

·         Taking card payment and manual direct debts

·         Dealing with retentions and terminations

·         Issuing reminder and legal letters

·         Reporting on bad debts using Company’s House for information

·         Providing support in the credit control team

·         Preparation of statements on a monthly basis

·         Credit check customers who are not paying in advance

·         General office and administration duties including but not limited to, answering the phone and door, filing, scanning documents, sorting incoming mail, and recording outgoing mail

·         Any other duties as reasonable from time to time, including providing support to the Senior Credit Controller

About you

·         Confidence and persistence on the telephone when liaising with customers

·         Be accurate, efficient and organised

·         Ability to maintain strong relationships with customers

·         Good communication skills, with a calm but assertive manner

·         Numerical skills

·         Good IT skills

·         Knowledge of Sage account system

Why join us?

·         Competitive salary and benefits

·         Company Pension scheme and Life Assurance scheme

·         25 days annual leave per year, plus bank holidays

·         Career development and training opportunities

·         Eatzone – our on-site subsidised canteen

·         Subsidised gym memberships

·         On-site parking

·         Employee Assistance Programme