Credit Controller-12 month FTC

Your new company
Bristol based business

Your new role

Reporting into the Debt Recovery Supervisor, the main purpose of this role is to chase and manage the company debt through high volume internal and external communication. The Debt Collector will do this by maintaining regular contact with external and internal clients regarding their debt, making notes on the system as necessary and ensuring collection is seen through until the end where ultimately it will no longer be outstanding.

• High volume of internal and external phone calls/emails chasing the debt whilst providing a high level of customer service.
• Regular contact with internal stakeholders regarding their debt.
• Frequent liaison with other teams within the Finance department to find root cause and resolve issue/s or correct process.
• Seek collections which ensure cash collection targets are met and reduce aging.
• Maintaining the system with up to date notes and system usage quality.

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What you'll need to succeed

• Highly organised with the ability to effectively manage a constantly changing workload under pressure, meeting demanding targets and adhering to service standards
• Able to work on own initiative with a pro-active and flexible approach
• High attention to detail along with excellent communication and numeracy skills
• A good knowledge of Microsoft Office packages especially Excel and Word, pivot tables, vlookup etc
• Experience of working with bad debt would be advantageous but not essential.

What you'll get in return

• High levels of flexibility and a great work life balance (this can be considered remote)
• A well-rounded remuneration package (which includes private medical insurance, income protection insurance and discounted gym membership, amongst many other benefits)
• Opportunities for growth and progression including professional funding
• In person and remote social events
• Opportunity to get involved in a range of Environmental, Social and Governance (ESG) activities

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. INDHAF

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