Crisis Service Team Leader (Here For You Leeds)

WE DO NO ACCEPT CVs FOR THIS ROLE

SALARY:
Touchstone Pay Structure (2024) points* 23-25 starting at £34,036.66 pa/pro rata.
Plus, an additional unsociable hours payment of £2.00 per hour from 9.00pm – 10.00pm
*Any increase in pay point(s) will be reviewed on annual basis based on the financial position of Touchstone and will only be awarded on this basis. Your pay/pay point will not automatically increase.

HOURS:
19.5 hours per week on Fridays, Saturdays and Sundays (Plus an additional 4 hours per week Admin Hours)

This role is fixed term till 31 March 2028, with the possibility of extension.

The role will require working 3:00pm-10:00pm on Fridays, Saturdays and Sundays (including bank holidays), plus 4 admin hours which can be carried out flexibly throughout the week.

Touchstone is a multi-award-winning mental health and wellbeing charity operating in communities across Yorkshire. Touchstone understands that we can only deliver excellence to the people we serve if the people we recruit are happy, empowered, supported to reach their potential and trusted to lead.

We are seeking self-motivated individuals who have experience of successfully line managing people, also supporting people with emotional distress, including working with people at risk of suicide and self-harm and supporting people from BME and LGBTQ+ communities. The Here For You service provides support to individuals, aged 16 years or older, who are struggling to cope and may have thoughts of self-harm or suicide. The service operates 7 days a week, 365 days a year alongside emergency services, primary care, statutory services and other third sector community services to provide the most appropriate support for individuals away from A&E and section 136 suites wherever possible.

CLOSING DATE: Sunday 23 August 2026
Interviews will be held on: Wednesday 02 September 2026

Information Session: Wednesday 12 August, 2pm-3pm, via Microsoft Teams

Please note WE DO NO ACCEPT CVs FOR THIS ROLE

Tasks

A full job decription can be viewed on our webpage.

Requirements

A full person specification hihglighting the requirements for the job role can be found on our webpage.

Benefits

As an employee of Touchstone you will benefit from the following:

• Working for a diverse and inclusive organisation e.g. 36% *BME staff, 25% *LGBTQ+ staff, 16% *staff with a disability. Staff and peer support networks (*as above and many more)
• 28 days annual leave (rising to 31 after 2 years) + 8 bank holidays (pro-rata)
• Flexible working opportunities
• Personal wellbeing budget. Access to Employee Assistance Scheme, including counselling, 24/7 confidential staff helpline, virtual GP.
• Health and wellbeing activities and fun staff team away days
• Inclusive maternity and parental policies and pay
• Additional day of leave as a celebration day or health and wellbeing
• Learning and personal development opportunities

Touchstone is an equal opportunities organisation, an equal rights employer and applications are welcome from all sections of the community, particularly, BME and LGB and Trans communities and/or people with disabilities who are under-represented within Touchstone. All applicants who disclose a disability and meet the essential criteria will be interviewed. Additional information can be obtained from our equal opportunities policy. Please note that we do not hold a sponsor licence and we do not intend to offer sponsorship for this particular role. You should therefore ensure that you have/will have the right to work in the UK to be able to undertake this role, if appointed, you will be required to provide relevant right to work documents at the point of an offer being made to you. Applications can be obtained by visiting our website.

CLOSING DATE: Sunday 23 August 2026
Interviews will be held on: Wednesday 02 September 2026