CRM EXECUTIVE

Your New Company

Join a dynamic and forward-thinking international professional services group with law at its core. With offices across the UK and Asia, and a workforce of over 1,000 professionals, the organisation is known for its cross-border, multi-jurisdictional work across multiple core practice areas. Alongside its legal services, it includes a range of innovative consultancy businesses, offering a collaborative and agile working environment where people are empowered to thrive.

Your New Role

As a CRM Executive, you'll be a key member of the Products team, working closely with Technology and Business Development to ensure data integrity and support strategic initiatives. You'll manage CRM data segmentation, quality control, and system configuration, primarily using InterAction and HubSpot. Your responsibilities will include maintaining accurate contact data, supporting marketing campaigns, generating performance reports using Power BI, and providing user training and support. You'll also manage inboxes, oversee small projects, and contribute to data governance and compliance efforts.

What You'll Need to Succeed

To succeed in this role, you'll need strong experience with CRM systems-particularly InterAction-and a meticulous approach to data accuracy and segmentation. Familiarity with HubSpot and marketing automation tools is desirable. You should bring excellent analytical skills, proficiency in data reporting tools, and the ability to manage multiple tasks and stakeholders. Previous line management experience, a proactive mindset, and a solid understanding of data protection laws will be highly beneficial.

What You'll Get in Return

In return, you'll be part of a progressive organisation that values innovation, collaboration, and continuous learning. You'll benefit from flexible working arrangements, access to cutting-edge legal tech, and opportunities for professional development. You'll join a supportive team that values your contributions and encourages you to grow your career in a dynamic, international environment.

What you need to do now

If you are interested in applying for this role, click 'apply now' to submit an up-to-date copy of your CV, or call or contact the recruiter directly.

Similarly, if this role isn't right for you, but you are looking to secure a new job, contact the Hays Office for a confidential discussion with one of our specialised recruiters in your field!

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk