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CRM Support Exec

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Job Description - CRM Support Exec

Dynamics 365 System Administrator -
Location(s) - London, Manchester, Birmingham and more (Hybrid - 3 days a week).

Our client is seeking a skilled Dynamics 365 System Administrator to join their company in a really exciting period of growth and to work on an a major upcoming digital transformation.

Role & Responsibilities

  • Manage and configure Dynamics 365 CE environments, including sandbox and production instances.
  • Customise entities, forms, views, dashboards, workforce, business process flows, and security roles.
  • Manage user accounts, licenses, roles, and permissions to maintain security and compliance.
  • Provide day-to-day support to end users and troubleshoot issues.
  • Oversee integration's with other enterprise systems (ERP, marketing automation, BI tools, etc.).
  • Manage data import/export processes, data cleansing

Experience

  • Proven experience (3+ years) administering Dynamics 365 CE / CRM in large enterprise environments
  • Strong knowledge of D365 CE architecture, configuration, security model, and customisation tools.
  • Proficiency in Power Platform components such as Power Automate, Power Apps, and Power BI is highly desirable.

Benefits

  • Starting Salary - up to £40k
  • Enhanced Pension Contributions, Life Assurance & More
  • Flexible, Hybrid Working Model
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