CTO (Chief Technology Officer)

Role: Chief Technology Officer

Location: Hybrid - Liverpool, Merseyside (3-4 days a month on-site)

Job Type: Full-time, Permanent

Salary: Competitive, based on experience + benefits + package

Security Clearance Requirements

Please note that holding a current Security Clearance is not essential at the time of application, but eligibility is required.

This role requires the successful candidate to be eligible for Security Check (SC) clearance. To meet this requirement, applicants must:

• Have the right to work in the UK
• Have lived in the UK continuously for the past 5 years
• Not have spent more than 6 months outside the UK in total during that period
• Be willing to undergo security vetting as part of the onboarding process

About Us

Come and be a part of The Investigo Group (TIG), a dynamic coalition of cutting-edge tech firms specialising in Platform, Software, Data, AI and other bleeding-edge technology solutions. Our innovative prowess spans the globe while proudly hailing from the United Kingdom.

The group is multi-functional with a large portfolio of B2B products and services.

Our ecosystem is made up of:

Voixtel, secure communications and voice platforms for regulated and critical environments.

IIS, Providing secure internet access in both the public and private sectors. Its mission? To deliver world-class secure internet capabilities enhancing productivity across diverse skillsets and organisations.

Vestigo Consulting is our training and consultancy company, tailored around specialist sector-specific knowledge, and provides regular courses and CPD for our community. The Consultancy side concentrates on expert support of our customers as well as specifically assigned individual deployments.

Collaboraite is a bleeding-edge company that provides our Data and AI capability. A collaborative partner for designing user-centred secure data solutions to overcome operational hurdles, delivered through design thinking and agile coaching.

Diversity, Equity, and Inclusion (DEI) are at the heart of The Investigo Group (TIG). We're dedicated to creating a workplace where people from all backgrounds are not only welcome but empowered to excel. We actively seek diverse talent, promote fairness, and foster an inclusive environment where every voice matters, driving innovation and progress in our dynamic tech community.

The group provides bespoke, secure, user-centric products fuelled by deep technical knowledge advanced data and analytical skills.

We proudly stand as a global leader in this space, partnering with esteemed entities that require these advanced forward-thinking capabilities. These partnerships have been forged from our understanding of customer challenges, as well as our expertise in developing world-leading enterprise product sets.

Join us at TIG, where innovation knows no bounds, and together, we'll shape the future of technology solutions for a safer, more efficient world.

About You

You’re a proven technology owner, leader, and team builder with the credibility, judgement, and presence to operate confidently at Executive and Board level. You have significant senior leadership experience in technology roles, with progressive responsibility at CTO, Group, Executive, or equivalent level.

You have ideally evolved with an SME or scale-up business through meaningful growth, helping an organisation move from a similar size or stage of maturity to TIG into a more scalable, structured, and resilient technology operation. You understand what it takes to mature technology, teams, governance, delivery, and operating models without creating unnecessary bureaucracy.

You’ve led multiple technology functions across software engineering, platform and infrastructure, security, architecture, and programme delivery. You bring a strong technical foundation, whether from software engineering, cloud, infrastructure, architecture, security, or a combination of these areas. We are particularly interested in leaders with breadth across diverse systems, including experience of on-premise environments, pre-cloud technology estates, cloud transformation, and modern platform models.

You’ve operated in high-uptime, customer-critical environments where reliability, resilience, security, and customer impact are central to decision-making. You can clearly articulate what was broken or immature when you arrived, the decisions you made, how you balanced risk and pace, and the measurable outcomes you delivered.

You’re commercially aware and experienced in managing technology budgets, cost optimisation, vendors, and strategic partners. You’re comfortable working directly with Finance and CFO-level stakeholders to align technology investment to targeted commercial outcomes, ROI, risk reduction, operational efficiency, and business growth.

As a leader, you build trust quickly with technical and non-technical stakeholders. You know how to lead technology teams directly, but also how to create effective cross-collaboration between different technology functions. You are comfortable leading in complex environments where the subject matter expert may sit within the team, while still providing clear direction, accountability, challenge, and decision-making at leadership level.

About the Role

We’re looking for a Group-level Chief Technology Officer to define, lead, and deliver the technology strategy across The Investigo Group.

This is a senior executive role with accountability for the direction, execution, performance, and outcomes of the Group’s technology estate, spanning software engineering, AI and data-driven products, platform and infrastructure, security, architecture, and programme delivery.

The CTO will be responsible for stabilising, de-risking, and maturing a complex, customer-critical environment while shaping a modern, scalable operating model that supports future growth. This includes improving reliability, resilience, delivery predictability, governance, security, and customer confidence across the Group.

Reporting directly to the CEO, you’ll work closely with the Board, Executive Team, and CFO to translate business strategy into clear technology roadmaps, make sound investment decisions, manage budgets and commercial trade-offs, and ensure technology initiatives deliver measurable business value.

This role requires a leader who can balance strategic vision with pragmatic execution. You’ll bring clarity to priorities, strengthen governance and risk management, improve cross-functional delivery, and build strong senior leadership capability across technology.

The successful candidate will have experience leading through technology or operating model transformation, with a track record of delivering high-impact, cross-business technology programmes. You’ll be equally comfortable setting direction, challenging assumptions, holding teams to account, and supporting subject matter experts to deliver complex technical outcomes.

While this is a senior and influential role, you’ll be joining at the right point in TIG’s growth journey, with the opportunity to shape the next stage of technology maturity without having to start from scratch. You’ll be supported by an established, experienced, and highly collaborative leadership team, with strong technical capability already in place across the business, including a technically strong Programme Director and our Development & AI Director, both sitting within the Technical Authority and ready to work with and support you. This is not a role where you’ll be expected to operate in isolation or solve everything alone. Our current CTO will remain within the Group in a more technically focused CTA role, providing continuity, technical context, and structured knowledge transfer. You’ll have a strong team around you to lean on and rely on, giving you the support and insight needed to understand the environment, make informed decisions, and focus your energy on shaping strategy, improving delivery, and helping the business scale with confidence.

Key Objectives

• Define and execute a clear, credible Group technology strategy aligned to business priorities, customer needs, security requirements, and long-term growth.
• Stabilise, de-risk, and mature the Group’s technology estate, improving uptime, resilience, reliability, security, and operational confidence.
• Lead and evolve the technology operating model, organisation design, governance, and ways of working to support scale, consistency, and accountability across the Group.
• Build, lead, and develop strong senior technology teams across software engineering, platform and infrastructure, security, architecture, AI/data, and programme delivery.
• Improve cross-collaboration between technology functions, ensuring teams operate with shared priorities, clear ownership, and effective delivery governance.
• Improve delivery predictability, quality, pace, and customer impact across critical technology programmes.
• Ensure secure-by-design principles, compliant delivery, and regulated-environment thinking are embedded across platforms, products, services, and engineering practices.
• Own technology investment decisions, budgets, cost optimisation, vendor relationships, and strategic partners, demonstrating clear ROI and measurable commercial value.
• Work closely with the CEO, CFO, Board, and Executive Team to translate technology strategy, risk, investment, and delivery into clear business outcomes.
• Support the scaling of PaaS, SaaS, IaaS, and customer-facing digital products in a way that balances growth, reliability, customer experience, security, and sustainability.
• Provide clear, transparent reporting to the CEO and Board on technology roadmap, delivery performance, operational resilience, risk, investment, and progress against business outcomes.

Success in This Role Looks Like

• A clear, trusted technology strategy that is well understood by the Executive Team and Board, and demonstrably aligned to business priorities.
• A stabilised, resilient, and well-governed technology estate with improved reliability, reduced operational risk, and stronger customer confidence.
• Strong senior leadership capability across all technology functions, with clear ownership, accountability, succession, and improved capability depth.
• Improved collaboration between software engineering, platform, infrastructure, security, AI/data, architecture, and programme delivery teams.
• Increased confidence in technology delivery, with greater predictability, improved quality, fewer surprises, and clearer commercial outcomes.
• Technology investments that deliver measurable value through improved customer experience, operational efficiency, risk reduction, cost optimisation, or growth enablement.
• Improved governance, standards, secure-by-design practices, and risk management that enable delivery rather than slow it down.
• A mature, pragmatic, and scalable operating model that supports TIG’s continued growth from its current SME/group stage into a more structured and resilient technology organisation.
• A culture of collaboration, pragmatism, accountability, calm execution, and continuous improvement across technology and its stakeholders.

What We’re Looking For

We’re looking for a senior technology leader with the credibility, judgement, and experience to operate at executive level and lead complex, customer-critical technology environments through change.

You bring a strong blend of strategic thinking, technical credibility, commercial awareness, and hands-on leadership experience. You can stabilise and mature existing technology estates while shaping a clear path forward.

This role suits a CTO, Group Technology Director, VP Engineering, Head of Technology, or equivalent senior leader who has operated with broad ownership across technology and understands how to scale teams, platforms, governance, and delivery in a growing business.

We are particularly interested in candidates who have helped an SME, scale-up, or similarly sized organisation evolve into a more mature, scalable, and commercially effective technology operation.

Essential Experience & Skills

• Significant senior leadership experience in technology roles, with progressive responsibility at executive, Group, CTO, or equivalent level.
• Proven experience as a technology owner, leader, and team builder, with accountability for strategy, delivery, people, platforms, risk, and outcomes.
• Experience evolving an SME, scale-up, or growing technology-led organisation through a period of scale, maturity, transformation, or operating model change.
• Proven experience leading multiple technology functions, such as software engineering, platform and infrastructure, security, architecture, AI/data, and programme delivery.
• Strong technical background in software engineering, cloud, infrastructure, architecture, security, or a closely related discipline.
• Breadth of knowledge across a wide range of diverse systems, ideally including on-premise environments, pre-cloud technology estates, cloud platforms, modern infrastructure, and customer-facing digital products.
• Demonstrated experience in high-uptime, customer-critical technology environments, with a strong focus on reliability, resilience, service quality, and customer impact.
• Track record of leading high-impact, cross-business technology or transformation programmes with measurable outcomes.
• Experience scaling PaaS, SaaS, IaaS, platforms, or customer-facing digital products in high-growth or business-critical environments.
• Strong conceptual understanding of modern engineering practices, including SDLC, DevOps, secure-by-design principles, and delivery within compliant or regulated environments.
• Practical knowledge of AI, data-driven technologies, or intelligent automation as part of a product, platform, or customer solution.
• Experience operating in regulated, accredited, security-sensitive, or customer-critical environments.
• Strong experience managing technology budgets, cost optimisation, vendors, and strategic partners.
• Experience working directly with CFO, Finance, or commercial stakeholders to align technology investment to targeted commercial outcomes, ROI, cost control, and business value.
• Ability to operate confidently at Executive and Board level, translating technical strategy, risk, investment, and delivery into clear business outcomes.
• Experience leading technology teams and improving cross-collaboration across different technical functions.
• Demonstrated leadership in complex technology environments where the CTO or senior leader is accountable for direction and outcomes, while working through subject matter experts across specialist domains.

Soft Skills & Behaviours

• Calm, decisive, and measured under pressure, particularly during incidents, critical programmes, customer-impacting issues, or periods of change.
• Clear, credible communicator who can translate complex technical strategy, risk, investment, and delivery into meaningful business language.
• Pragmatic decision-maker who understands trade-offs between speed, risk, customer impact, security, cost, and long-term sustainability.
• Commercially minded, with the ability to connect technology choices to business outcomes, customer value, risk reduction, and financial performance.
• Builds trust and credibility quickly with technical teams, non-technical stakeholders, Executive teams, Board-level audiences, customers, vendors, and partners.
• Develops strong leadership capability, succession, and talent while holding teams to account in a fair, consistent, and outcome-focused way.
• Comfortable leading through subject matter experts, creating clarity and accountability without needing to be the deepest technical expert in every domain.
• Leads with integrity, clarity, and accountability, setting high standards without creating unnecessary bureaucracy.
• Fosters a culture of collaboration, continuous improvement, reliability, security awareness, and delivery excellence across teams and functions.
• Comfortable operating with ambiguity, using evidence, insight, customer impact, and commercial judgement rather than assumptions to guide decisions.

Desirable (Not Essential)

• Prior experience operating as a CTO, Group CTO, Technology Director, VP Engineering, or equivalent senior technology leader.
• Experience scaling PaaS, SaaS, IaaS, secure platforms, or customer-facing digital products in high-growth environments.
• Experience taking an SME or scale-up business from a similar size or maturity level to TIG into a more scalable, structured, and resilient technology organisation.
• Practical exposure to AI, machine learning, data platforms, analytics, or data-driven technologies in production or customer-facing settings.
• Experience operating in regulated, accredited, public sector, defence, secure communications, or security-sensitive environments.
• Background in organisations undergoing significant technology transformation, operating model transformation, platform modernisation, cloud migration, or organisational scale-up.
• Experience working in PE-backed, multi-brand, Group-based, or federated organisational structures.
• Experience balancing legacy/on-premise technology estates with modern cloud, platform, data, and security strategies.

• Private Medical & Health Cash Plan
• Inclusive Culture: Enjoy an inclusive culture and environment.
• Holiday: Generous holiday allowance.
• 4x Life Assurance
• Learning: Access to continuous learning and development opportunities.
• Bonus Potential: Bonus potential based on performance and business-related factors.
• Discounts: Discounts on a wide range of products and services.
• Pension: Pension scheme contributions.
• EV Car Scheme
• Hybrid Working Policy
• More Benefits: Explore additional benefits on our career site.

How to Apply

Please note that the talent acquisition team is managing this vacancy directly and we do not require agency support.

Candidates who are successful will be required to undergo relevant security checks.

Our Process

Our talent acquisition team will be in touch if you're successful, the team will arrange a short screening call (max 30 minutes) to learn more about you, and what you are looking for and answer any questions you may have. If all goes well, the team will share your profile with the hiring manager for review. Our interview process is tailored to each role but typically the first half of the process is run remotely with a final stage on-site.

As an inclusive employer, please inform us if you require any reasonable adjustments.

Equal Opportunities

Here at TIG we are committed to equal opportunities and value diversity, equity and inclusion at our company. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

As a Group, we seek to ensure that individuals with disabilities receive reasonable accommodation throughout the hiring process and ultimately within the job itself. Please contact us to request any accommodations.