CTW Employment Specialist - (Basingstoke)

Job Role

In return for your dedication, knowledge, and commitment, we’re offering a competitive salary range  £30,000 to £ 32,000 per annum (dependent on experience) with these great benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)


• 2 Volunteer Days


• Pension - 5% Employee 5% Employer


• Healthcare Cash Plan, incl. 3 x salary life assurance


• Annual Salary Review


• Refer A Friend Scheme


• Free access to Benefit Hub – an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits 
  
  

Interested? There’s an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on 01702 595200.

Seetec Group is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee-owners. People are at the front, centre and heart of every service we provide and each decision we make.

Location: Southampton
Hours:   37 hours a week.  Monday to Thursday 8.30 am to 5pm, Friday 8.30 am to 4.30pm
Contract: Permanent 
Closing Date: 12 November 2026

Key Responsibilities

• Manage a caseload of participants, providing tailored support to help them move into sustainable employment.


• Conduct assessments and develop personalised Action Plans to overcome barriers to work.


• Achieve performance, quality, compliance, and customer service targets.


• Build strong relationships with local employers and identify suitable job opportunities.


• Support participants with job applications, interviews, and in-work support.


• Work with partner organisations and specialist services to provide holistic support.


• Maintain accurate records and ensure compliance with data protection and safeguarding requirements.


• Champion best practice and adhere to all company policies and procedures.


• Undertake any other duties appropriate to the role.

Skills and Experience

Essential

• Experience delivering services against contractual requirements and quality standards.


• GCSE (or equivalent) in English and Maths at Grade C/Level 4 or above.


• Strong IT skills, including Microsoft 365 applications and digital communication platforms.


• Excellent communication and interpersonal skills, with the ability to build effective relationships with customers and stakeholders.


• Ability to manage a caseload effectively and prioritise competing demands.


• Experience working within a target-driven environment.


• Understanding of customer service principles and a commitment to delivering positive outcomes.


• Ability to motivate and support individuals to overcome barriers and achieve their employment goals.

Desirable

• Good understanding of the local labour market.


• Knowledge of self-employment, employability, and recruitment sectors.


• Experience providing information, advice and guidance (IAG) to customers.


• Full UK driving licence.

Additional Information

Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.

Dependent on the role applying to you may be required to process a Disclosure and Barring Service (DBS/DS) check. Seetec support the recruitment of ex- offenders and will not discriminate in any way.  Our full policy statement of “Ex-Offenders” can be found on our website under “About us”.

Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.