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Salary: Competitive salary and package
Grade: 3A
Reporting Line: Head of Inclusion, Wellbeing & Engagement
Contract Type: Fixed Term Contract 24 months
Location: London – with travel
Closing Date: 10th June 2026
As a Culture Lead you will join us on our journey and undertake a truly transformational role reporting into Head of Inclusion, Wellbeing & Engagement.
The Culture Lead will play a key role in activating and embedding organisational culture change at scale, working through senior stakeholders and employee networks to drive engagement, behavioural change, and alignment to cultural priorities.
This role focuses on building and mobilising internal communities, delivering high-impact engagement initiatives, and equipping leaders and managers to role model and sustain cultural transformation. This role will partner with Internal Communication and specialist across the organisation to ensure the reinforcement and alignment of messaging to build momentum towards our desired culture. They will drive a culture of inclusion, continuous improvement, and high performance across their teams.
Now, more than ever, we understand that attracting the right talent is pivotal in driving the positive change needed throughout our organisation. Beyond a competitive salary, we offer a comprehensive benefits package that includes:
Our commitment to embracing diversity extends beyond just words. We foster an inclusive workplace that values the unique perspectives and contributions from all colleagues. We hold the belief that Equity, Diversity, and Inclusion are not just vital but fundamental to our success and growth. Our priority lies in shaping a business that mirrors the diverse communities we reach, truly making Post Office 'Everybody's Business'. As an equal opportunity employer, we value and celebrate the differences among our people, ensuring that our practices reflect our dedication to inclusivity and equal representation for all.
You will be an experienced Culture Lead with excellent communications skills and the ability to influence and add value to this important project
Experience and Qualifications
Skills and Capabilities
Success Measures
At Post Office Ltd, we’re proud to be at the heart of communities across the UK, upheld by the dedication and service of our postmasters. We offer essential services that people rely on every day, from parcels and banking to identity and government services. While we continue to evolve with digital innovation, our commitment to personal, face-to-face service remains core to who we are.
Our journey is one of reflection, growth, and meaningful change. We’re looking for people who think differently. Those with resilience, purpose, and a deep sense of responsibility to our postmasters, partners and the communities they serve.
If you're driven by the chance to make a real impact and help shape a future, built on progress and integrity, we’d love to hear from you. For more details visit careers.postoffice.co.uk
Our commitment to embracing diversity extends beyond just words. While we’ve outlined key skills above, we recognise that great candidates come from a variety of backgrounds. We value diverse perspectives and are committed to building an inclusive workplace where everyone can thrive.
As a Disability Confident Employer, we recognise the value people with disabilities can bring to our business. If you require any reasonable adjustments throughout the recruitment process or would like further details on the job description, please contact [email protected]
We’re thrilled by your interest in this opportunity and truly value every application we receive. Please note the advert may close early if we receive a high volume of applications. Unfortunately, we’re unable to provide individual feedback on all submissions.
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