Customer Account Coordinator

My client is searching for a motivated and customer-focused individual to join their team as a Customer Account Co-ordinator.

You will provide exceptional service to your clients, manage their accounts, and ensure seamless coordination between customers and internal teams.

This role reports to the Sales Operations Manager and involves diverse responsibilities from administrative tasks to client communication.

Responsibilities:

• Prepare sales quotations using in-house software
• Respond to incoming sales enquiries promptly and professionally
• Provide administrative support to both the Sales Operations Manager and the Office Manager
• Manage product stock movements, ensuring accurate records for customer invoicing
• Create internal documents (Warehouse Picking Lists, Delivery & Collection Notes) to support accurate invoicing
• Coordinate delivery and collection dates with customers and communicate with the internal transport team
• Provide customers with regular, accurate stock level reports

Knowledge and Skills Required:

• Proficiency in Microsoft Word and Excel is essential
• Strong attention to detail and accuracy
• Ability to work well with team members and offer support when needed
• Excellent written and communication skills, with a positive, can-do attitude
• Strong numeracy skills

Additional details:

• Weekly Hours - 37.5 hours
• Office Based - 5 Days per week
• Annual Leave - 25 days paid holiday per year plus all public holidays
• Bonus Scheme - Applicable when probation period is successfully completed
• Opportunity for progression

If this role matches your skillset, we would love to hear from you!