Customer Account Manager

Job Description

Do you currenty work in the Freight/Logisics sector? Are you a strong communicator who enjoys building strong customer relationships? Is it a company who can offer guaranteed progression that you’re looking for in your next move?

Partnering with this highly reputable freight forwarder who has a global presence, we’re looking to find a superstar to join their growing sales development team. You’ll focus purely on managing key accounts in the North East and North West; networking your current customer base to ensure full potential of sales.

We’ve placed a lot of people here and seen so much personal growth; it’s an opportunity not to be missed.

What You Get
£32-34k + commission
Profit share scheme
25 days holidays + bank holidays, buy & sell, additional accruals due to service
Monthly commission payable
Hybrid working
Flexible hours
Enhanced maternity / paternity leave

About the Job
You’ll join as a Customer Account Manager who’ll service around 500 key wholesale accounts in the North of England.
It’s a tactile role where you will interact with your customers by telephone AND face to face; you’ll spend at least 3-4 days off-site per month, visiting your customers and maintaining that relationship.
Your customers are independent freight forwarders who actively use your LCL and FCL service (import and export); it’s down to you to network these customers and make sure that you’re supplying at the maximum potential.
Reporting to the UK Sales Manager you’ll be the customers single point of contact from initial enquiry through to aftercare following delivery.
Over time, there will be an opportunity for you to progress in to the Business Development Team; if that’s what you want.

About You
You’ll have a natural ability to build and maintain relationships internally and externally – you’re not going to be in a sales role as such, but being a part of the sales team, you’ll need to keep up with the vibrancy of the team and your customers expectations.
It’s essential that you’re currently working in freight forwarding / logistics / shipping so as to have up to date and relevant industry knowledge/advice to impart on your customers.
You will LOVE a varied role which will involve providing quotations, pricing, negotiations, upselling, customer service and face to face visits.
You must have a full, clean driving licence – own transport is not essential as you’ll be given use of the team pool car when visiting your customers.

About The Company
A world leading freight forwarder AND employer.
It’s a business we’ve partnered with for almost a decade; making many successful hires who’ve seen tremendous progression.
With a bulging benefits package and a culture worth leaving your current role for – get in touch today!