Customer and Transport Administrator

We are looking for an experienced Transport administrator for a permanent position within a factory environment for a growing organisation in based in Birmingham. The role is to be a key role within the transport department organising and coordinating the drivers primarily.

Daily Responsibilities

• Organising day to day transport for customer deliveries and building strong relationships with couriers.
• You will also be required to answer telephone calls, which will include customer enquiries, to progress customer orders, arrange transport requests and to increase customer satisfaction.
• Purchase Order Processing.
• Management of transport daily, weekly and monthly
• Updating all information onto the system
• Call handling.
• KPI presenting and monitoring.
• Assisting with any customer service, H&S and sales administration.
• Filing.

About you?

• Experience in scheduling and management of drivers
• Customer Service and Transport Administration
• Comfortable in communicating with internal and external stakeholders at all levels
• Proven ability to work in a fast paced environment
• Keen to learn
• Ability to work towards KPI's and targets
• Competent in relevant IT packages especially Excel
• Ability to learn internal systems
• Problem analysis and problem solving
• Attention to detail and accuracy
• Driving Licence

The Role

• Salary £25,000 - £26,000
• Monday to Friday 8 - 5 (Paid break 10.00 - 10.30) & (Lunch 13.00 - 14.00)
• On-site parking
• Health care plan

Don't miss out on this great opportunity, apply today!

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.