Customer Care Administrator

Join Our Team as a Customer Care Specialist!

Are you ready to embark on an exciting career in the machinery industry? Our client, a leading name in the sector, is seeking a Customer Care Specialist to join their vibrant team in Farnborough, Hampshire. This is a fantastic opportunity to make a significant impact in a supportive environment!

What You'll Do:
As a key member of our team, you will play a crucial role in ensuring the smooth operation of our customer care functions. Your responsibilities will include:

• Answering phone calls, taking messages, and forwarding essential information.
• Issuing accurate quotations using the correct part numbers and pricing systems.
• Inputting and placing customer orders with precision.
• Keeping up-to-date records of customer orders and quotations.
• utilising Microsoft Excel, Word, and SAP to manage data effectively.
• Processing customer invoices and handling filing, scanning, and e-invoicing tasks.
• Liaising with our colleagues in Germany to prioritise urgent orders.
• Providing general administrative support to the team to enhance operational efficiency.

Who You Are:
We're looking for a professional individual who embodies the following qualities:

• Computer Literate: Proficiency in Microsoft Excel is a plus!
• Confident & organised: You can manage your time and tasks effectively.
• Enthusiastic & Willing to Learn: You have a passion for developing your skills.
• Flexible & Adaptable: You thrive in a dynamic team environment.
• Educated: Minimum GCSE or equivalent, including Math and English.
• authorised to Work in the UK: You have the eligibility to live and work in the UK.
• Detail-Oriented: You pay attention to the little things that make a big difference!

What We Offer:

• Permanent Contract: Enjoy the security of a full-time position.
• Training Provided: We believe in investing in our people, and you will receive training tailored to your career aspirations.
• Career Development: With us, you have the opportunity to learn new skills and progress within an administration career.
• Supportive Team Environment: Join a friendly team where collaboration and communication are key.

Why Join Us?
Be a part of a company that has been a global trader for over 135 years! With our continued success in the UK, you will have the chance to grow and develop in your career while working with a committed team of professionals.

Ready to Take the Next Step?
If you're excited about this opportunity and have the skills we're looking for, we want to hear from you!

Join us in making a difference in the packaging machinery industry-apply today and start your journey with us!

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.