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Customer Care Coordinator/Admin

Job Description - Customer Care Coordinator/Admin

Customer Care Coordinator – National Housebuilder
Location: Suffolk
Hours: Monday to Friday | Full-Time
Join One of the UK’s Leading Housebuilders
An exciting opportunity has arisen for an experienced Coordinator to join a well-established national housebuilder with an excellent reputation for quality developments, career progression, and long-term stability.
This is the perfect role for someone with previous housebuilding or construction industry experience who thrives in a fast-paced environment and enjoys being at the centre of major residential developments. You’ll become a key part of a professional and supportive team, helping deliver high-quality homes across Suffolk.
Why Join Us?
* Competitive salary of
* Monday to Friday working hours – no weekends
* Ongoing freelance opportunity with a recognised national developer
* Friendly, supportive working environment
* Excellent opportunities for progression and development
* Modern office environment within a growing regional team
* Be part of delivering high-quality new homes across the region
The Role
As Coordinator, you will play a vital role in supporting the smooth running of residential developments from pre-construction through to completion. You’ll work closely with site teams, subcontractors, suppliers, and internal departments to ensure projects remain organised, compliant, and on schedule.
This is a busy and varied role where no two days are the same.
Key Responsibilities
* Coordinating schedules, documentation, and site communications
* Liaising with subcontractors, suppliers, and site management teams
* Supporting the delivery of residential housing developments
* Managing reports, systems, and project administration
* Ensuring all information is accurate and up to date
* Assisting with customer and contractor queries
* Maintaining strong communication across multiple departments
What We’re Looking For
* Previous experience within the housebuilding or construction industry is essential
* Strong organisational and communication skills
* Ability to manage multiple tasks in a fast-paced environment
* Confident using Microsoft Office and internal systems
* Professional, proactive, and team-focused attitude
* Excellent attention to detail
Apply Now
If you’re looking to join a respected national housebuilder where your experience is valued and your career can grow, we’d love to hear from you.
This is a fantastic opportunity to secure a Monday-to-Friday role with a market-leading company offering stability, support, and genuine progression opportunities in Suffolk
Only candidates based in UK and eligible to work in UK are allowed
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