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Customer Care Manager

icon building Company : Boost Inc
icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

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Job Description - Customer Care Manager

If you are a dynamic, international customer care manager, this one is for you: in this role, you will ensure a great experience for our customers from the initial onboarding, roll-out and ongoing support.
  • Manage the customer care center: You lead a team delivering fast, top-tier client support to our clients
  • Oversee client onboarding: You ensure smooth project delivery with clear communication throughout the process from order to installation 
  • You continuously improve workflows optimizing the onboarding and customer care processes
  • Be the go-to for our clients and internal stakeholders building strong relationships and have a problem solving character

At Boost inc, we value personality and ambition over degrees. For an optimal start, the ideal candidate brings the following background:

  • You’ve mastered complex global client projects, with a sharp technical understanding to back it up
  • You’re a natural communicator, super organized, and a born leader
  • You are a hands-on, independent worker, willing to travel internationally
  • You’re London-based or ready to relocate to be closer to our Woolwich office

The following are not must-haves, but great:


  • Experience working (or living) in international environments 
  • Foreign language skills, notably French, Italian, Spanish, German or Portuguese
  • Attractive remuneration
  • Private health insurance
  • Free fruit, snacks, tasty coffee and in-office meals at great price
  • Exceptional learning opportunities. You will be part of a fast growing scale-up with a dynamic team, with an opportunity to learn from a highly talented group of people
  • On-site parking
Original job Customer Care Manager posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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