Customer Care Manager

Company : Boost Inc

Job Type : Full Time

United Kingdom

Number of Applicants

000+

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Job Description - Customer Care Manager

If you are a dynamic, international customer care manager, this one is for you: in this role, you will ensure a great experience for our customers from the initial onboarding, roll-out and ongoing support.

Manage the customer care center: You lead a team delivering fast, top-tier client support to our clients
Oversee client onboarding: You ensure smooth project delivery with clear communication throughout the process from order to installation
You continuously improve workflows optimizing the onboarding and customer care processes
Be the go-to for our clients and internal stakeholders building strong relationships and have a problem solving character

At Boost inc, we value personality and ambition over degrees. For an optimal start, the ideal candidate brings the following background:

You’ve mastered complex global client projects, with a sharp technical understanding to back it up
You’re a natural communicator, super organized, and a born leader
You are a hands-on, independent worker, willing to travel internationally
You’re London-based or ready to relocate to be closer to our Woolwich office

The following are not must-haves, but great:

Experience working (or living) in international environments
Foreign language skills, notably French, Italian, Spanish, German or Portuguese

Attractive remuneration
Private health insurance
Free fruit, snacks, tasty coffee and in-office meals at great price
Exceptional learning opportunities. You will be part of a fast growing scale-up with a dynamic team, with an opportunity to learn from a highly talented group of people
On-site parking

Original job Customer Care Manager posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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Customer Care Manager

Job Description - Customer Care Manager

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