Customer Care Manager

Company : Boost Inc

Job Description - Customer Care Manager

If you are a dynamic, international customer care manager, this one is for you: in this role, you will ensure a great experience for our customers from the initial onboarding, roll-out and ongoing support.

Manage the customer care center: You lead a team delivering fast, top-tier client support to our clients
Oversee client onboarding: You ensure smooth project delivery with clear communication throughout the process from order to installation
You continuously improve workflows optimizing the onboarding and customer care processes
Be the go-to for our clients and internal stakeholders building strong relationships and have a problem solving character

At Boost inc, we value personality and ambition over degrees. For an optimal start, the ideal candidate brings the following background:

You’ve mastered complex global client projects, with a sharp technical understanding to back it up
You’re a natural communicator, super organized, and a born leader
You are a hands-on, independent worker, willing to travel internationally
You’re London-based or ready to relocate to be closer to our Woolwich office

The following are not must-haves, but great:

Experience working (or living) in international environments
Foreign language skills, notably French, Italian, Spanish, German or Portuguese

Attractive remuneration
Private health insurance
Free fruit, snacks, tasty coffee and in-office meals at great price
Exceptional learning opportunities. You will be part of a fast growing scale-up with a dynamic team, with an opportunity to learn from a highly talented group of people
On-site parking

Original job Customer Care Manager posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

Share Job

Get your Resume Reviewed for Free

Similar Customer Care Manager Jobs in the UK

Get your Resume Reviewed for Free

Email address

Why are you reporting this job?

I think it’s a discriminatory or offensive

I think it’s fraudulent or a scam

I think it’s trying to sell something unrelated to the job / it’s asking for money

I think it contains incorrect or broken information

Other

All Job Ads are subject to GrabJobs’s Terms of Service. We allow users to flag postings that may be in violation of those terms. Job Ads may also be flagged by GrabJobs moderation team. However, no moderation system is perfect, and flagging a posting does not ensure that it will be removed.

Setup your job alert:

Frequency

By activating job alerts, I agree to GrabJobs Terms & Privacy Policy. I can unsubscribe to job alerts anytime. Skip

Customer Care Manager

Job Description - Customer Care Manager

Similar Customer Care Manager Jobs in the UK

Mobile Apps