Customer Experience Manager

Job Description

Our leading Technology client are looking for a Customer Experience Manager to help transform their digital customer experience. You'll be responsible for leading their customers digital adoption and self-service utilisation, identifying and driving new capabilities that mitigate customer contacts.

This is a brilliant opportunity to work in a newly created role, for a forward-thinking organisation.

The following skills / experience is essential:
Previously worked in digital, driving customer adoption and experience improvements.
Understanding of Product Management
Analytical mindset
Degree educated
An understanding of Service Design is desirable
Excellent communication skills

Salary: Excellent + bonus + package
Location: London (good work from home options available)

If you are interested in this Customer Experience position and meet the above requirements please apply immediately.