Customer Facing Manager

Sales Operations Manager required to join an established business in what will be a hands-on role, managing a team of 18 Catering Drivers, ensuring daily targets are achieved, growing the customer base and opportunities. Salary is £40,000, plus bonus. Working hours are Monday - Friday, 7.00am - 3.30pm.

Duties:

Oversee a team of 18 Catering Drivers, Sales Assistants
Brief staff for the day ahead and at the end of each day
Out on the deliveries with the team learning the areas and core customer base
Build and monitor sales through face to face interaction
Ensure staff follow safety rules and company procedures
Organise team holiday rota
Manage and monitor absence, arranging appropriate coverage using internal covers or personal intervention
Manage complaints
Assist with recruitment for the teamBenefits:

£40,000 per annum
Healthy and achievable bonusExperience required:

Previous face to face experience, ideally in a sales target driven capacity
Confident communication skills, excellent customer service experience
Team management experience is essential
Catering, hospitality experience is desirable
A motivated, and positive individual, with get up and go!
Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks
PC literate with Microsoft Excel, Word and Outlook skillsPlease bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website
Only candidates based in UK and eligible to work in UK are allowed