Customer Focus Officer

More detail about the role The post holder will assist in the planning, administration and delivery of training of all aspects of resuscitation including Basic and Advanced life support to appropriate groups across the organisation, for example Advanced Life Support (ALS), Immediate Life Support (ILS); Paediatric Immediate Life Support (pILS) and European Paediatric Advanced Life Support (EPALS) courses. This will include teaching Clinical staff and students, qualified and unqualified Nurses, Paramedic staff, other Hospital personnel and various members of the community. The post holder will assist, under the supervision of the Senior Resuscitation Officer, in providing professional advice and support in relation to resuscitation training, techniques and equipment. The post holder will attend medical emergencies and cardiac arrests and support staff during and after these events. Senior Resuscitation Officer on 01392408594 or [email protected] As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.