Customer Host

Love creating exceptional experiences?

We're looking for someone who takes genuine pride in creating beautiful spaces, delivering outstanding hospitality and making every customer feel valued. At Gilbanks, you'll be part of a close knit team delivering one of the UK's most premium flexible workspace experiences.

At Gilbanks, we believe people do their best work in exceptional environments. That's why every detail matters from the welcome our customers receive to the presentation of every workspace. We don't just provide offices. We create environments where people want to be. Through the provision of aspirational and sophisticated spaces, we facilitate productivity to help our customers thrive.

Why you'll love working with us

✔ Competitive salary

✔ Birthday off every year

✔ Uniform allowance

✔ 22 days annual leave plus bank holidays

✔ Company pension

✔ Regular team socials

✔ Comprehensive training and ongoing development

✔ Opportunities to grow as we continue expanding across the UK

✔ Work in a beautiful, premium environment every day

What you'll be doing

* Deliver a warm, professional welcome to every customer and visitor.

* Help create an exceptional experience throughout the working day.

* Prepare meeting rooms to our premium standards.

* Serve refreshments and present food.

* Work closely with our Front of House and Operations Director.

* Take pride in keeping every workspace looking immaculate.

* Ensure our offices always feel welcoming, clean and ready for customers.

* Support with stock management and deliveries.

You'll also carry out a range of daily quality standards including:

* Polishing furniture

* Cleaning glass

* Caring for plants

* Deep cleaning coffee machines

* Spot cleaning carpets

* Maintaining kitchen equipment

We'd love to hear from you if you...

* Take genuine pride in your work.

* Notice the little details others miss.

* Love making people feel welcome.

* Enjoy working as part of a supportive team.

* Have high personal standards.

* Like being busy and staying organised.

As Gilbanks continues to grow, we're committed to developing our people. Many of the skills you'll gain in this role provide a strong foundation for careers in Front of House, Operations and Office Management. We genuinely enjoy working together. We celebrate successes, support one another, and believe that creating an exceptional workplace starts with having an exceptional team. If you're someone who takes pride in doing the little things brilliantly, we'd love to meet you.

Start Date: August/ September 2026

Job Type: Full-time (Monday - Friday 8:00-5:00)

Pay: From £29,700.00 per year

Benefits:

* Company events

* Company pension
Only candidates based in UK and eligible to work in UK are allowed