Customer Income Advisor

Customer Income Advisor

Industry: Housing

Location: Ryde, Isle of Wight/ Hybrid

Hours: 26 hours per week (flexible)

Days: (Monday - Friday)

Duration: 12 month FTC, starting July 2024

Duties:

Provision of budget and benefit advice to residents,
completion of income and expenditure statements,
assisting in processing of benefit and grant applications,
signposting to other agencies/ organisations for additional support,
Updating and maintaining customer records.

Experience:

Previous experience of personal budgets, welfare benefits and local grants and funding is required.
Must have a good level of customer services, communication and empathy skills in addition to numeracy and accuracy.
Must have access to own transport as this role will be working from the office/ home and visiting customers in the community.

Salary: £21,081 - £24,595 (FTE £30 - 35,000) per annum

If you have the experience required please email your CV, with the job title as the subject, to
[email protected]
By submitting your CV to WP Recruitment & HR Ltd, you imply consent to our agency processing your personal data, please see our GDPR webpage for further information:

https://www.wprecruitment.co.uk/candidate-info/gdpr/

If we think you are suitable, we will invite you to register with our agency, WP Recruitment & HR Ltd., in order to be considered for vacancies.

If you are already registered with our agency, please contact our office directly on 01983 822615 for further details.

Please note that all adverts are listed for 30 days, however they may be filled before this period ends.