Customer Integration Engineer - Gaming Platforms

Customer Integration Engineer - Gaming Platforms in West Sussex | Redline Group Ltd Find a job Post a job Sign up Tired of searching? Let’s find you the right jobs faster Get Started Search These jobs were popular with other job seekers Software Engineer Morson Edge Norbiton Common, New Malden (KT3), KT3 4LH £39.71 - 53.51 per hour 1 day ago Principal Engineer Software Engineering (Specialist Software) JAM Recruitment Ltd Camberley (GU16), GU16 Up to £67.47 per hour 2 weeks ago V06645 - Software Engineer (SI Common Console) Outsource London 4 days ago Embedded Software Engineer Morson Edge Lowfield Heath, Crawley (RH10) Market related 1 month ago Principle Engineer Sanderson Government and Defence London Negotiable 2 weeks ago Systems Engineer HSB Technical Ltd Reigate (RH2), RH2 Competitive 2 weeks ago Firmware Engineer Morson Edge Lowfield Heath, Crawley (RH10) £60 - 90 per hour + None 1 week ago Staff Software Engineer and Line Manager – Machine Learning (C++ and Vulkan) ARM Cambridge, Cambridgeshire 5 days ago Technical Solutions Engineer Hackajob Ltd South West London (SW1) Competitive 3 weeks ago Senior Forward Deployed Engineer - Energy EUROPEAN SOFTWARE SOLUTIONS (UK) LIMITED London £100,000 per annum 1 month ago Customer Integration Engineer - Gaming Platforms Redline Group Ltd View Profile West Sussex Permanent Contract; Hybrid Published: 1 week ago £45000 - £60000 per annum Apply Save Customer Integration Engineer - Gaming Platforms Redline Group Ltd Apply Customer Integration Engineer - Gaming Platforms Location: Crawley, West Sussex Working Model: Hybrid Employment Type: Permanent Travel: Occasional travel to customers, internal sites and industry events About the Role We are looking for a Customer Integration Engineer to join a growing Customer Engineering team supporting the adoption of specialist gaming platforms, embedded systems and software solutions across EMEA and other strategic markets. This is not a traditional technical support role. You will work directly with customers throughout the full integration journey, from initial evaluation and onboarding through to integration and production readiness. You will troubleshoot complex technical challenges, deliver technical demonstrations and workshops, and help customers successfully integrate platforms and bring their products to market. You will also play an important role in improving the customer experience by developing integration tools, scripts, OS images, example applications and technical documentation. Working closely with Software, Firmware, FPGA, Product and Engineering teams, you will provide valuable customer feedback and help improve products, processes and integration capabilities. Key Responsibilities for the Customer Integration Engineer Work directly with customers throughout evaluation, onboarding, integration and production readiness. Investigate and resolve complex issues across hardware, operating systems and software. Troubleshoot Windows and Linux environments, including logs, drivers, services and configuration. Support OS image creation, system configuration, peripherals and external device integration. Deliver technical workshops, onboarding sessions, product demonstrations and technical guidance. Develop and maintain integration tools, scripts, utilities and example code. Support integration testing, benchmarking and system validation. Create and maintain technical documentation and integration guides. Work closely with Product and Engineering teams to escalate issues and provide actionable customer feedback. Support pre-sales and technical marketing activities where required. Identify opportunities to improve processes, tooling and the overall customer integration experience. Required Skills & Experience We are looking for a hands-on engineer with experience in a customer-facing technical role, such as Customer Integration Engineer, Integration Engineer, Solutions Engineer, Field Application Engineer (FAE), Technical Support Engineer or similar. You will have strong troubleshooting skills across Windows and/or Linux, with experience working with logs, drivers, services and system configuration. Experience with embedded systems, industrial PCs or hardware/software integration is highly desirable. You should also have working knowledge of software development, with experience in one or more languages such as C, C++, C#, Rust or Python, together with the ability to read, modify and create scripts or example code. Familiarity with interfaces including USB, serial, TCP/IP, PCIe and GPIO would be beneficial. Excellent communication skills are essential, as you will be working with both technical and non-technical stakeholders. You will need to be able to manage multiple customer priorities, explain complex technical issues clearly and take ownership of problems through to resolution. Fluent English is required. Desirable Experience Experience within the gaming, regulated industries or embedded technology sectors would be advantageous. Knowledge of gaming systems, including Casino Management Systems, SAS protocols, meters, NVRAM, bill validators and regulatory requirements, would be particularly useful. Additional experience with Linux or Windows IoT OS image creation, gaming and graphics engines such as Unity, Unreal, Godot or OpenGL, system security, secure boot or cryptography would be beneficial. Experience creating technical documentation, demonstrations or training materials is also desirable. About You You are a proactive, hands-on engineer who enjoys working closely with customers and solving real-world technical problems. You are equally comfortable troubleshooting complex issues, explaining solutions, developing tools and examples, and collaborating with cross-functional teams. Rather than simply reacting to technical problems, you look for ways to improve processes, reduce integration challenges and help customers succeed faster. You will enjoy working in a fast-paced technology environment where your technical expertise and customer feedback can directly influence products and services. Why Join? This is an excellent opportunity to join a growing Customer Engineering and Technology function and play a visible role in helping customers successfully adopt innovative gaming and computing platforms. You will work closely with customers, Product, Software, Firmware and Engineering teams, gaining exposure to a broad range of technologies while helping shape the tools, processes and solutions that support future growth. The role offers hybrid working from Crawley, with occasional travel to customers, internal sites and industry events. If you are keen or would like to find out more information about this opportunity, please send a cv over to or call 01583 878839 for more information Apply Redline Group Ltd HR Services, Recruitment & Selection 19 Reviews 151 Jobs The company is part of Company Profile In Short Industry Electronics, Engineering, Technology, Manufacturing, Scientific, Automation, Aerospace & Defence Recruitment Founded 1982 Location Luton, Bedfordshire Company size 51-250 About Redline Group For over four decades, Redline Group has been helping innovative businesses find the specialist talent they need to succeed. As one of the UK's leading technical recruitment consultancies, we partner with organisations ranging from pioneering start-ups to global technology leaders across engineering, electronics, manufacturing and high-technology sectors. Specialism – We focus exclusively on technical and professional recruitment, giving our clients and candidates access to deep market expertise and industry insight. Partnership – We build long-term relationships based on trust, transparency and delivering outstanding results for both employers and job seekers. Flexibility – Whether supporting permanent, contract or executive-level hiring, we tailor our approach to meet the unique needs of every client and candidate. Our Story Redline Group has built a reputation as a trusted recruitment partner to some of the world's most innovative organisations. Over the past four decades, we have successfully connected thousands of skilled professionals with exciting career opportunities across the UK and internationally. Our specialist consultants operate within dedicated market sectors, ensuring they possess the knowledge, networks and insight needed to support both clients and candidates in highly competitive talent markets. Our Unique Culture At Redline Group, people are at the heart of everything we do. We foster a collaborative, supportive and high-performance environment where teamwork, professionalism and continuous improvement are valued. Our success is built on long-standing relationships, both within the business and across the industries we serve. Many of our consultants have developed deep sector expertise over a number of years, enabling them to provide genuine market insight and exceptional levels of service. Learning & Development We are committed to the ongoing development of our people. Through structured training programmes, mentoring and hands-on industry learning, we equip our consultants with the skills and knowledge needed to excel within specialist technical recruitment markets. Our investment in professional development helps ensure that both new and experienced team members continue to build expertise, deliver value to clients and support candidates throughout their career journeys. Diversity & Inclusion Redline Group is committed to creating an inclusive workplace and promoting equal opportunities for all. We believe that diverse teams drive innovation, creativity and business success. We welcome applications from individuals of all backgrounds and are dedicated to ensuring fair and unbiased recruitment processes. By embracing different perspectives and experiences, we create a stronger business and better outcomes for our clients, candidates and employees. Similar Customer Integration Engineer Jobs Popular with Other Job Seekers Software Engineer Morson Edge Norbiton Common, New Malden (KT3), KT3 4LH £39.71 - 53.51 per hour 1 day ago Principal Engineer Software Engineering (Specialist Software) JAM Recruitment Ltd Camberley (GU16), GU16 Up to £67.47 per hour 2 weeks ago V06645 - Software Engineer (SI Common Console) Outsource London 4 days ago Embedded Software Engineer Morson Edge Lowfield Heath, Crawley (RH10) Market related 1 month ago Principle Engineer Sanderson Government and Defence London Negotiable 2 weeks ago Systems Engineer HSB Technical Ltd Reigate (RH2), RH2 Competitive 2 weeks ago Firmware Engineer Morson Edge Lowfield Heath, Crawley (RH10) £60 - 90 per hour + None 1 week ago Staff Software Engineer and Line Manager – Machine Learning (C++ and Vulkan) ARM Cambridge, Cambridgeshire 5 days ago Technical Solutions Engineer Hackajob Ltd South West London (SW1) Competitive 3 weeks ago Senior Forward Deployed Engineer - Energy EUROPEAN SOFTWARE SOLUTIONS (UK) LIMITED London £100,000 per annum 1 month ago Customer Integration Engineer - Gaming Platforms jobs IT jobs Infrastructure jobs Full Time jobs Weekend jobs Retail jobs Amazon Warehouse Operative jobs Christmas jobs Night Shift jobs NHS jobs Apprenticeship jobs Warehouse jobs Cleaning jobs No Experience jobs Remote jobs Admin jobs Administration jobs Apprenticeships jobs Tesco jobs Get hired. 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