Customer Marketing Manager

Job Description

CUSTOMER MARKETING MANAGER
SALARY UP TO £50,000
HYBRID
BRIGHTON - 3 DAYS IN THE OFFICE

THE COMPANY
This is one of the UK's leading providers of overseas activity holidays

THE ROLE
As a Customer Marketing Manager, you can expect to be involved in the following:
Work with the Head of Direct Marketing to implement strategies to improve the customer lifecycle journey
Manage email/SMS production and customer comms automations
Support in the delivery of the annual marketing strategy
Identify opportunities to innovate growth strategies to keep the audience engaged across all direct marketing channels - email, post, SMS, Social, on-site as well as brand partners and trade
Oversee social media accounts, posting regular content and analysing metrics

YOUR SKILLS AND EXPERIENCE
Extensive experience using CRM platforms like SuiteCRM and Dotdigital or equivalent
Customer lifecycle management experience
Understanding of content performance metrics and ability to use analytics tools to make data-driven decisions
Strong stakeholder management experience

BENEFITS
Salary is up to £50,000
25 days holiday + bank holidays
Life Assurance x 2 salary
Additional partner discounts
Free on-site gym & shower facilities
Holiday deals (70% discount + additional discount for children)
Cycle to work & Tech scheme

How to apply
Express your interest by sending your cv to Valentine via the apply link attached to this page