Customer Operations

This role requires a Customer Operations professional with a keen interest in the Property sector. The role centres around Construction and requires a meticulous individual with excellent problem-solving skills.

Client Details

Our client is a large organisation based in Birmingham, having a prominent position in the Construction industry. With a wide-reaching influence and a robust structure, the company prides itself on its commitment to delivering excellence in the Construction department.

Description

• Oversee daily operations in the Construction department.
• Ensure customer satisfaction through proactive engagement and communication.
• Collaborate with team members to enhance operational efficiency.
• Analyse customer feedback and implement necessary changes.
• Coordinate with stakeholders to ensure project completion within timelines.
• Lead and motivate the team to meet and surpass organisational expectations.
• Implement strategies for continuous improvement and growth.
• Ensure compliance with company policies and industry regulations.

Profile

A successful Customer Operations professional should have:

• Proven experience in the Property sector, particularly in Construction.
• Excellent leadership and team management skills.
• Strong communication and interpersonal skills.
• A keen eye for detail and a strong focus on customer satisfaction.
• Proficient problem-solving abilities.
• Ability to work under pressure and meet deadlines.

Job Offer

• An estimated salary range of £50,000 - £60,000.
• Comprehensive benefits package including a bonus.
• Hybrid work model offering flexibility and an ideal work-life balance.
• Opportunity to work in a vibrant and supportive team culture.
• Chance to make a meaningful impact in the Property industry.

Join our team in Birmingham and begin an exciting journey in the Property and Construction industry. Apply today and take the next step in your career.