Customer Operations Administrator

Job Title: Customer Operations Administrator

Location: Watford (Croxley Green Business Park) | Remote Working Available

Start Date: 16th November 2026

Pay Rate: £17.24 per hour

Hours: Full Time | 35 Hours per Week | Monday-Friday

Contract: 3-Month Temporary Contract (Potential to Extend)

Join Tusker, part of Lloyds Banking Group:

Are you an experienced Administrator who enjoys working with customers and thrives in a fast-paced environment?

Tusker, an award-winning salary sacrifice car scheme provider and part of Lloyds Banking Group, is looking for a Customer Operations Administrator to join their Operations team. This is a varied role combining administration, data management and customer support, offering the opportunity to build valuable experience within a leading organisation.

What You'll Be Doing:

Supporting customers through vehicle recall campaigns and arranging appointments.
Handling customer queries by phone and email.
Maintaining accurate customer and vehicle records across multiple systems.
Reviewing customer feedback and identifying trends.
Supporting vehicle ordering and operational administration processes.
Working closely with colleagues and stakeholders to deliver excellent customer outcomes.

What We're Looking For:

Previous administration and data entry experience.
Confident communicating with customers by phone and email.
Strong attention to detail and organisational skills.
Ability to manage multiple tasks and deadlines.
Comfortable using multiple systems and databases.
A proactive and customer-focused approach.Motor industry experience is not required. We'd love to hear from candidates with administration, customer service, operations, contact centre or data processing experience.

Why Apply?

£17.24 per hour
Remote working available
Join a leading business within Lloyds Banking Group
Varied role combining administration and customer contact
Full training and support provided
30 days holiday allowance
Weekly pay
Potential contract extension
Excellent wellbeing and employee benefits

If you're looking for a role where you can combine your administration skills with customer interaction while gaining experience with a recognised and respected organisation, we'd love to hear from you.

Apply today to hear more about this opportunity.

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Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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