Customer Operations Assistant

Vanta Staffing High Wycombe are looking for an Customer Operations Assistant to work for a busy client in High Wycombe. You will be a vital part of the team liasing with customers.

Permanent

£27k - £29k per annum

Monday to Friday

8am - 4pm (half hour lunch break) Some days 7.30am start

Key responsibilities of the Customer Operations Assistant:

• Dealing with customers over the phone and email.
• Ensuring you respond to any invoice queries.
• Processing orders.
• Producing invoices for customers.
• Producing reports.
• Ensure all data is recorded accurately (such as costs and addresses).
• Calling customers to request products.
• Stock checking.
• Assist the H&S Advisor with the processing orders.
• Request and respond to customer reviews on Google.
• Assist with social media (Instagram and Facebook) to maximise customer engagement.

Key requirements of the Customer Operations Assistant:

- Admin and customer service experience.

- Excellent attention to detail.

- Flexible approcah to ad hoc work - eg helping if needed checking producs and orders.

- Fun, bubbly personality!!