Customer Order Processor Nights

Customer Order Processor (Nights)

Location Cockermouth, CA13 9YA

Pay £13.55 per hour (inclusive of evening shift uplift)

Hours Part-Time - Up to 28 hours per week

Working Pattern:

Sunday: 5:00pm - Midnight
Monday to Friday: 7:00pm - Midnight
2-5 nights per weekJob Role

Process high volumes of customer orders received via:

Voicemail
Email
Online ordering portalsEnter orders accurately and efficiently within order cut-off times.

Monitor and manage the sales inbox, prioritising urgent customer requests.

Process customer credits and assist with account enquiries.

Respond to customer enquiries via live chat and email.

Make outbound calls to resolve:

Order queries
Product shortages
Customer complaintsWork closely with our Night Assembly Team to ensure orders are ready before nightly dispatch deadlines.

Maintain accurate customer records and update company systems.

Deliver exceptional accuracy while working to strict deadlines.

Previous experience will be required:

Order Processing
Data Entry
Sales Administration
Customer Service AdministrationReady to Apply?

If you're looking for a rewarding evening role with a supportive team and a company investing in its future, we'd love to hear from you.

Apply today by emailing your up to date CV and call us on (phone number removed) for further information

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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Only candidates based in UK and eligible to work in UK are allowed