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Customer Relations Administrator

icon building Company : Confidential
icon briefcase Job Type : Full Time

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Job Description - Customer Relations Administrator

FIND is a specialist staffing business serving the Skills, Learning, and Apprenticeship markets across the UK.

We are representing one of the largest providers in the training sector—an Ofsted Grade 2 organisation with over 30 years of experience. They deliver training across all four nations of the UK, supporting over 7,000 active apprentices. Recognised as a trusted leader in the field, they are now seeking an Administrator to join their team.

Role: Resources Planning Administrator
  • Location: Hybrid working, with a minimum of two office days a week in Reading
  • Salary: £24,000
  • Travel: Candidates must drive and have access to their own vehicle as the office isn’t accessible via public transport
Person Specification Key Technical Skills:
  • Microsoft office and excellent Excel skills
  • Excellent numeracy skills
  • Working knowledge of the buying process
  • Commercial understanding to identify and implement cost savings
Key Behavioural Competencies:
  • Strong communication skills – both written & verbal
  • Flexible and proactive team player
  • Good problem solving skills and logical thinker
  • Ability to prioritise and excellent organisational skills
  • Ability to work under pressure & meet tight deadlines
Top 4 Major Tasks and Activities:
  • Assist Resource Lead with scheduling project.
  • Assert yourself as first point of contact for all trainers and associates.
  • Responsible for raising Purchase Orders
  • Responsible for ordering and stock management of Academy consumables.
Additional Key Accountabilities:
  • Coordination and maintenance of all central resources
  • Carry out stock takes of all Academy consumables and assets.
  • Proactively engage with both trainers and suppliers to improve training material quality and identify cost savings.
  • Responsible for allocating our virtual classroom licences and informing trainers.
  • Responsible for keeping our Workbook ordering portal up to date and being the key contact for our supplier.
Key Outputs/Deliverables:
  • Report trainer utilisation figures.
  • Report room utilisation figures.
  • Report resource utilisation figures.
  • Monthly stock take
Original job Customer Relations Administrator posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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