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Customer Sales Advisor

icon building Company : Confidential
icon briefcase Job Type : Full Time

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Job Description - Customer Sales Advisor

Join a leading manufacturer in a fast-growing, dynamic, and supportive environment as Customer Sales Advisor on a full time, permanent basis, based in Durham. This role offers the opportunity to be a pivotal part of my client’s team, providing exceptional customer service and contributing to their ongoing evolution.

Benefits:

  • 28 days annual leave (including BH)
  • Private medical insurance
  • Free parking – office-based role
  • Salary negotiable
  • Opportunities for professional development and growth

Day-to-day of the role:

  • Be the first point of contact for customers, suppliers, and internal teams
  • Handle incoming queries via phone, email, and live chat with professionalism and efficiency
  • Provide accurate information and tailored solutions to customer needs
  • Maintain up-to-date knowledge of products and services to support customer inquiries
  • Collaborate with internal departments to ensure smooth order processing and issue resolution
  • Support the development of customer service processes and best practices
  • Analyse customer feedback to help improve service delivery
  • Take part in training and development to enhance your skills

Required Skills & Qualifications:

  • Proven experience in a customer service or sales role
  • Strong communication skills, both written and verbal
  • Excellent problem-solving abilities and a proactive approach to customer care
  • Ability to multitask and manage time effectively in a fast-paced setting
  • A team player with a positive attitude and a commitment to continuous improvement

Join us in delivering outstanding service that makes a real impact. We are excited to hear from you and explore how you can contribute to our team's success.

Original job Customer Sales Advisor posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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