Customer Sales Advisor

We’re looking for a customer-focused and proactive Customer Sales Advisor to join a busy contact centre team. This role is ideal for someone who enjoys helping customers, handling enquiries and converting opportunities into sales.

About the candidate
You will be a confident communicator with excellent customer service skills and a positive, professional approach. Previous customer service or contact centre experience is beneficial but not essential.

Salary: £25,545 + Excellent Benefits
Hours: 37.5 hours per week, shift pattern across 7 days (must be flexiable)
Location: Reading, Office-based

What you'll do

Respond to customer enquiries by phone, email and online channels
Deliver an excellent customer experience
Process bookings and customer information accurately
Resolve customer queries and complaints professionally
Convert enquiries into bookings and identify upselling opportunities
Maintain accurate customer records and follow up leads
Support business promotions and campaigns Benefits

Employee discounts
50% off food and drink when on and off shift
Enhanced holiday entitlement
Paid birthday leave
Pension scheme
Employee rewards platform If this sounds like your next opportunity, we’d love to hear from you, apply today
Only candidates based in UK and eligible to work in UK are allowed