Customer Sales Agent - Dutch and/or Swedish speaking

Are you a multilingual communicator who thrives in a fast-paced, customer-focused environment? We are seeking a dedicated Customer Sales Agent to deliver high-quality, responsive support to Independent Business Owners and customers across Europe. This role offers a dynamic opportunity to collaborate with various departments, support sales and recruitment initiatives, and resolve customer queries with professionalism and care.

Key Responsibilities:

• Provide outstanding support to customers and Independent Business Owners across Europe.

• Partner with the Business Development team to support sales and recruitment efforts.

• Liaise with internal departments to ensure seamless two-way communication.

• Work closely with customer care teams to resolve issues efficiently and empathetically.

• Translate training materials when needed.

• Contribute to sales growth through up-selling and cross-selling techniques.

Candidate Requirements:

• Fluency in Swedish and/or Dutch and English is essential; additional Western European languages are a plus.

• Strong communication skills and professional phone manner.

• Demonstrates empathy and professionalism in all interactions.

• Previous experience in customer care or call centres is preferred.

• Able to work full-time in a fast-paced environment.

• Willingness to work occasional evenings and weekends.

• This position is office-based in London.

• Hours 9 - 5 Monday - Friday

If you're passionate about customer service and thrive in a collaborative, multilingual setting, we’d love to hear from you.