Customer Sales Manager

• Growing Sales Team: Career path and Skills development opportunities
• Strong base with very realistic OTE of £60,000+ You are in control of your own earning.
• Contact existing/ warm customers – via telephone
• Work in a lively and professional Sales Team going through significant growth.
• Role will suit a driven sales person who is motivated by hitting targets and earning high commission. 
• Lively sales floor from modern offices in Cheadle (South Manchester)

We’re Together. For over 50 years, we’ve helped thousands of people, businesses and professionals unlock their property ambitions with our common-sense approach to mortgages and secured loans.

We take the time to understand our customers and our door is always open, so we can often help when other lenders can’t or won’t. Based in Cheadle, Cheshire, our 750 colleagues help our customers throughout the UK, backed by the power of a £7 billion loan book. 

No other sales roles are likely to offer what we do:

1. You can earn much more than this, but realistically, you can expect to earn at least £55k - £60K OTE
2. Prove yourself and you will progress your career i.e. become a Senior and Specialist Sales Manager with significant uplifts in base salary at every step. We also foresee Team Management opportunities becoming available, as the team continues significant growth
3. We can offer the opportunity to gain a CeMap qualifications, which allows you to be a qualified Mortgage Advisor, with all earning potential and career opportunities that this provides.
4. All this.. and no Cold Calls; Existing customers and incoming sales call only.

 As a Customer Sales Manager, we are looking for someone to:

• Handle inbound Sales calls from potential clients interested in commercial secured loans
• Develop sales opportunities through establishing the nature of their business, growth plans & future need
• Qualify leads by assessing the customers' needs and providing them with the most appropriate loan products and services
• Provide expert insight on loan products, repayment terms and eligibility requirements
• Maintain a high level of customer satisfaction by offering personalised and professional service
• Effectively manage and track all leads and interactions in the CRM system maintaining a healthy sales pipeline
• Collaborate with the underwriting and fulfilment teams to ensure smooth loan processing
• Meet or exceed monthly Sales targets and KPI’s set by management
• Upsell or Cross-sell additional financial products to existing clients when appropriate
• Ensure compliance with all relevant regulations and company policies
• To represent the company brand and values in all contact with customers so that customer retention and repeat business is maximised

Essential

• Proven experience in high volume telephone sales within the financial services or Commercial lending space
• Excellent verbal and written communication skills, With the ability to explain financial concepts in a clear and concise manner
• Strong Problem-solving skills and ability to handle customer objections effectively
• Highly motivated and results-orientated with a passion for sales
• Ability to work independently and as part of a team
• Proficiency in using CRM systems and other sales tools
• High attention to details and strong organizational skills
• A positive attitude and commitment to delivering exceptional customer service

Desirable

• Candidates with Secured Loan/ Broker experience will be highly regarded
• Experience of building and servicing a portfolio of commercial clients
• Experience of the commercial finance market and associated products
• Experience in relationship building

• 26 days holiday, and a day off for your birthday (increasing with service to 30 days), plus bank holidays
• Buy & sell holidays
• Discretionary annual bonus
• Matched pension contribution
• Life assurance
• Amazing on-site/ subsidised Restaurant
• Critical illness cover
• Health cash plan
• Private medical insurance
• Free access to company holiday homes
• Travel season ticket loans
• Ride to work scheme
• Free local gym access
• Local bar / restaurant discounts

Together Money embraces diversity and inclusion, and are proud to be an equal opportunity workplace. Not only do we welcome difference – we celebrate it, support it and really value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives and skills.

We care that you have a great experience with us at Together, if you need us to make any reasonable adjustments to make your experience easier, please let us know and we’ll do all we can.

Please note that all successful applicants will undergo relevant employment reference, financial and criminal record checks.