Customer Service

Sick of the same old 9-to-5 routine?

Looking for a role where you can actually make things happen?

At our Brentwood-based operations hub, we don’t just take calls—we keep the wheels of the industry turning. We’re problem-solvers, fixers, and fast-thinkers who thrive in high-pressure environments. If that sounds like your vibe, keep reading.

CALL AGENT - BRENTWOOD - MUST DRIVE - FULL TIME OFFICE BASED

Full-Time | Permanent | 4 on 4 off Shift Pattern

Shifts: 06:30-16:30 | 07:00-17:00 | 12:00-20:00

Must Drive - Remote Location | Salary + Perks Included

WHAT YOU’LL BE DOING:

Take charge of every call—answer, resolve, escalate, impress.

Connect the dots between customers, engineers, and the service team.

Keep systems updated and jobs flowing without a hitch.

Chase invoices, handle costs, and make admin headaches disappear.

Coordinate engineers and nail down schedules like a logistics pro.

Handle emergencies and breakdowns with cool-headed efficiency.

WHAT YOU BRING:

A fearless, customer-first attitude that gets things DONE.

Top-tier multitasking and organisation skills—you thrive in chaos.

Laser-sharp attention to detail—nothing slips past you.

Tech confidence and a solutions-focused mindset.

Accountability and follow-through—you own your work from start to finish.

WHAT YOU GET:

Company Pension - we’re planning ahead with you.

Death in Service Cover - because we look after our own.

Free On-Site Parking - no more hunting for a spot.

Company Events - a team that works hard and plays hard.

This isn’t just a job. It’s your chance to level up.

Bring your energy. Bring your ambition. And bring your CV.

Apply now. Let’s make it happen.