Customer Service

Customer Service (Property Inspector)

Permanent

Hagley

£25,000

What’s on offer:

• £25,000 per annum.
• Monday – Friday 9:00am – 5:30pm (occasional Saturday)
• Pension scheme

• 20 days holiday per annum

• Company Car (Fiat 500)
• All training will be provided
• A full clean driving licence is essential
• All equipment including mobile phone provided

Key Responsibilities:

• Arrange with tenants in occupation and conduct, mid-term property inspections for rental property portfolio of approximately 400 units.
• Produce detailed reports with schedule of photographs reflecting the condition ensuring the property is well maintained and noting any issues that require repairs.
• Documenting all inspections and updating them on to an inspection schedule.
• Reporting to the landlord and liaising internally with the maintenance team to action any repairs etc.
• Ensuring all safety requirements are adhered to including ensuring smoke alarms, CO alarms etc are tested and in working order, replacing the defective unit/batteries if faulty.
• Complete tenant check-in and check-out reports.
• Arrange and conduct viewings with potential tenants at properties which are available to let and be able to discuss matters relating to tenancies and assist then in the application process.

Person specification:

• Must be Confident, diligent and highly organised
• High level of accuracy and attention to detail when producing report
• Excellent verbal and written communication skills
• Able to work independently and manage appointments effectively with tenants in a punctual and reliable manner.
• Previous experience would be beneficial although not essential
• Good understanding of residential property maintenance
• A good understanding of the west midlands area