Customer Service

Job Title: Customer Service

Hours: Full-Time  
Salary: £15.00 per Hours – 42 hours a week – 4on 4off shift pattern. 

About the Role 

We are seeking a friendly, professional, and customer-focused Customer Service Representative to join our team. You will be the first point of contact for customers, assisting with enquiries, resolving issues, and ensuring a positive customer experience. 

Key Responsibilities 

• Respond to customer enquiries by phone, email, and in person. 

• Resolve customer issues and complaints in a professional manner. 

• Process customer requests and maintain accurate records. 

• Provide information on products and services. 

• Work closely with colleagues to deliver excellent customer service. 

What We're Looking For 

• Excellent communication and interpersonal skills. 

• Strong organisational and problem-solving abilities. 

• Positive, professional, and customer-focused attitude. 

• Good IT skills, including Microsoft Office. 

• Previous customer service experience is desirable but not essential. 

What We Offer 

• Supportive and friendly working environment. 

• Training and development opportunities. 

• Opportunity to grow within the business.