Customer Service

We’re recruiting for a Receptionist to earn £11.44 per hour. Career progression and flexible shifts available.

Receptionist Benefits:

You can expect to enjoy room and food discounts and friends and family rates. We are committed to recognising a job well done and commitment to quality is rewarded.

Training is provided to prepare you for this role

Receptionist pay:

£11.44 per hour

Receptionist Role:

* Delivering a great customer experience at every stage of our customer journey

* Welcoming our customers to the hotel – checking them in and allocating the right rooms

* Listening to customers, managing any requests or issues with genuine warmth and interest

* Working together with your colleagues to make sure you deliver consistently great service

* Learning about what is happening in your hotel and the local area and sharing this with the rest of the team and customers

* Keeping your team and customer safe by following health and safety procedures, including regular fire and safety walks

* Keep your line manager up to date with any problems and follow up where necessary

* Supporting with cleaning rooms or supporting other colleagues where necessary

* Follow cash and banking procedures

* Pre-empt problems before they arise and resolve promptly when they do