Customer Service

Resource Solutions is a global leader in recruitment & consultancy solutions, helping some of the world's leading companies recruit the talent they need to scale and grow responsibly. We offer our people incredible career opportunities as well as an inclusive culture, and flexible working.

Are you looking for a new challenge? We have fantastic opportunities across UK with the top Banking, Financial Services, speciality Insurance and Pharmaceutical companies.
We are constantly looking for people with the drive to take on new challenges and help our clients shape their future while advancing your career.

If you are a people person with excellent communication skills, we have an opportunity for you to work with a dynamic team of professionals spread across London, Liverpool, Manchester.

Required Skills:

* Serve as the primary point of contact for customers, addressing their inquiries, concerns, and requests through various communication channels including phone, email, chat, etc..
* Candidates who have an interest in becoming an IT support advisor. Provide prompt and accurate responses to customer inquiries, ensuring high customer satisfaction levels.
* Maintain a thorough understanding of our products/services, policies, and procedures to effectively address customer queries.
* Collaborate with cross-functional teams, including Sales, Technical Support, and Operations, to resolve complex customer issues and escalate when necessary.
* Identify and report common customer issues or trends to the appropriate teams to enhance the customer experience and drive continuous improvement.

For further information about this opportunity please share your details including the best time and number to contact you at

Our Recruitment Delivery Team are committed to offering an inclusive recruitment experience to all candidates. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to let me know by emailinggscemeaedi @ resourcesolutions .com