Customer Service AAdministrator

Customer Service Administrator | Telford | Permanent | £26,000

Looking to join a company where your skills truly matter and your voice is heard? Seymour John are proud to be exclusively hiring for a Customer Service Administrator to join a local well-established and growing business.

This is more than just a support role — it’s a chance to make an impact, solve real problems for customers, and grow within a collaborative, people-first environment.

The Company:

They pride themselves on delivering top-tier products with unmatched customer service- and they are looking for someone who shares that same commitment to excellence.

What’s in it for you?

• Working hours of 9am-5pm Monday- Friday.
• On-site parking.
• 28 days holiday including bank holidays.
• A permanent role
• Pension Scheme.

Opportunity:

• Handling customer queries and complaints via phone and email with professionalism and care
• Providing key administrative support to our busy Sales Tea
• Processing sales and purchase orders with accuracy and efficient
• Raising claims with suppliers for any damaged or faulty goods
• Taking on varied administrative duties to support smooth day-to-day operations

Personal Profile:

• Previous experience in administration or a customer service-focused office role
• Excellent customer service and communication skills
• Confidence to take initiative and work independently

For more information please apply or call Lois Barber at Seymour John Recruitment Limited

By responding, we will register you as a candidate with Seymour John Limited. To understand how we will use your personal data, please read the Privacy Policy on our website.