Customer Service Administrator

Hours: 37.5 hours a week, Mon - Fri 9am-5pm

Do you have great customer service skills and sales administrator experience?

We have an exciting opportunity to join one of our clients, a globally recognised brand and one of the worlds market leaders in packaging technology. With a family feel and supportive working environment, they are looking for a new addition to their team. Our client is committed to innovation, a sustainable business model and service leadership.

As a Customer Service Administrator, you will be coordinating customer purchase orders, updating the business ERP system, preparing and issuing export documentation and liaising with relevant departments.

Benefits package for a Customer Service Administrator

• 25 days annual leave + bank holidays
• Life assurance and pension scheme
• Company sick pay
• Occupational health nurse and eye tests
• My shop - discount platform
• Free Parking

Key responsibilities of a Customer Service Administrator

• Processing and coordinating customer purchase orders
• Customer enquiries via phone and email
• Updating the business ERP system to ensure accurate price lists
• Obtaining freight quotations and liaising with freight forwarders to coordinate customer shipments
• Preparing and issuing export documentation

Key skills and experience required for a Customer Service Administrator

• Proficient in the use of Microsoft Office applications
• Experience using SAP or other ERP systems
• Ability to prioritise tasks
• Excellent communication skills

If you have the required experience and are looking for an opportunity within a company that will add value to you, then please apply now!