Customer Service Administrator

Our client

We have currently partnered with a very exciting property business who have achieved their best year yet due to landing major contracts so it’s a really exciting time to join the team. They have a hugely supportive working culture with amazing staff retention in addition to flexible working with hours. From seeing their offices and meeting the team, it really a amazing company who have very exciting plans for the future.

Job description

• First point of contact for managing extremely busy phoneline with a large variety of client queries and organising all administration processes with excellent efficiency.
• Uploading all client information with excellent efficiency and responding to all queries.
• Building customer relationships and supporting with any order questions including logistics plans.
• Supporting with national accounts and providing updates accordingly.
• Ensuring that all administration tasks are completed to high standards to meet audit guidelines.
• Manage all shipping information accordingly and working alongside the internal teams to ensure that the details are uploads correctly.

Key skills

• Team player
• Ability to work well under pressure
• Attention to detail
• Organised with the ability to multi task

What's on offer?

• Company bonus of £2,400 per year
• Parking on-site
• Progression including being given more responsibility for project tasks as the business continues to grow
• Opportunity to develop into a Surveyor
• Excellent company benefits
• Training from day one