Customer Service Administrator

Customer Service Administrator Required!

On behalf of our client, we are looking to recruit a Customer Service Administrator, the successful candidate will be responsible for managing customer orders, providing feedback, ensuring timely order processing, and maintaining customer records.

Fully Office Based.

Package:

• Company pension scheme
• Salary £25,000 - £25,500
• Bonus scheme
• Health scheme
• 25 days holidays + bank holidays
• 8:30am - 5pm Monday to Friday

Customer Service Administrator - Responsibilities:

• Work alongside the Sales & Estimating teams
• Progressing quotations
• Ensure Website orders are processed in a timely and accurate manner
• Contact customers, advising order delivery times and/or delays
• Responding to enquries via phone and email
• Updating customer records in our Sage database

*Please note this is not an exhaustive list, and responsibilities may change in line with business needs*

Customer Service Administrator - Requirements:

• Previous experience working in a sales office or customer service environment
• A confident and clear telephone manner
• An effective communicator both verbally and in writing
• Proficient at using Microsoft Office applications (Word, Outlook)
• Very good at record keeping, updating notes and our contact system

Streamline Search is acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application.