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Customer Service Administrator

Job Description - Customer Service Administrator

Do you have a passion for delivering an excellent customer service to internal and external customers? Would you like to join a team where you can significantly influence the growth of the business?
Our client design and manufacture automotive products and are looking for a Customer Service Admin on a permanent basis. The successful candidate will have worked within a manufacturing/fast paced engineering environment.

Customer Service Admin
Permanent
Monday to Thursday 7:30 – 16:00 / Friday 7:30 – 13:00
Flexibility on hours if needed
Site based – Brierly Hill

Customer Service Admin
Job Description
  • Dealing with inbound enquiries and outbound requests from customers
  • Processing quotations and orders. Loading customer schedules/using customer portals when required
  • Working with internal and external customers
  • Work across multiple departments to meet customer requirements and resolving any customer concerns
  • Using ERP/Sales order processing software
Customer Service Admin
Essential Experience/Skills/Qualifications
  • Experience carrying out a similar sales administration/customer service position
  • Excellent communication skills, both verbal and written
  • Experience working within manufacturing/engineering
If you feel you’re a good fit for this position, please click ‘apply’
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