Customer Service Administrator

What’s in it for you?
£7 a day lunch allowance | Work for a global innovator in industrial automation | Be at the centre of customer operations | Dynamic, full-time role with clear progression potential | Based in Cheltenham with free parking | Flexibility with hours

Must Have’s

• Previous experience in customer service or sales support
• Excellent communication skills - verbal and written
• Strong attention to detail and accuracy in data handling
• Confident managing customer orders from entry to delivery

Nice to Have’s

• Experience in logistics, order fulfilment, or invoicing
• Familiarity with CRM/ERP software, Salesforce would be desirable

What you’ll be doing

• Process and manage customer orders from start to finish
• Coordinate with internal teams to track shipments and delivery timelines
• Maintain and update customer and order information
• Act as a point of contact for customer enquiries and updates
• Support invoicing and reporting tasks as needed

Apply to Fran today by sending your CV and a brief cover letter outlining why you’d be a great fit!

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