Customer Service Administrator

The position

• Act as the first point of contact
• Administrative handling of the order process for incoming and outgoing goods
• Proactively thinking along with the customer, ensuring an adequate and customer-oriented handling of complaints and solving any problems as quickly and effectively as possible
• Independently perform various administrative activities
• Checking and ensuring the follow-up of customs documents, invoices, etc.
• Actively thinking about improvements in the process and service and implementing improvement actions
• You ensure that your customer is and remains satisfied with the service provided

Salary £26k to £28k

Requirements

Due to this job being airfreight related, the candidate will need to go through a 5 years reference check and valid DBS