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Customer Service Administrator

Job Description - Customer Service Administrator

A lovely varied, sales support role, offering a busy team setting and the potential to grow and develop. This role will be office-based in Mansfield for the next 2-3 months and then they are moving to new offices in Kirkby in Ashfield, this is a fully office based role.

£26,000 - £26,750 (DOE) plus 22 days holiday (rising to 25 days with service), pension, on-site parking

Monday - Thursday 8.30am - 5.00pm, Friday 8.30am - 4.00pm

OVERVIEW OF THE ROLE

  • Order processing, creating quotes and following up quotations
  • Upselling and cross-selling to existing customers
  • Dealing with delivery queries
  • Dealing with customer enquiries by phone and email
  • Building relationships with customers
  • Using SAP

ABOUT YOU

  • Proactive and happy to pick the phone up!
  • Great communication and interpersonal skills
  • Sales Administration and/or Sales Support experience
  • IT savvy, including CRM systems (they use SAP)
  • Happy to travel to the new offices in Kirkby
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