Customer Service Administrator

I have come across your details online and am recruiting for a Customer Service Administrator role based in the Erdington area.

This is a great opportunity to join a friendly and supportive team within a growing company. The roles offer company training and excellent potential for progression.

Salary - £27-30K

Hours - 8.00am-5.00pm Monday to Friday

Main Duties:

• First point of contact for customer queries
• Answering a range of internal and external calls
• Escalating problems internally when required
• Ordering parts and organising engineers
• Processing customer orders & resolving aftercare issues
• Assisting with warehouse duties/ hands on role

Requirements:

• Previous office based customer service experience.
• Strong IT and administration skills
• Excellent verbal and written communication skills
• Willing to learn, flexible and adaptable
• Forklift licence (desirable but not essential)