Customer Service Administrator

A successful company who continue to expand are seeking a Customer Service Assistant to join their friendly team in providing excellent customer service experience in solving customer enquiries, orders and deliveries.

Salary up to £25,000

Customer Service Assistant responsibilities:

• Organising orders ensuring delivery dates set up for job completion
• Supporting customers with their enquiries via emails and phone
• Arranging, organising and overseeing couriers
• Dealing with order delays and management of customers’ expectations
• Email management of multiple mailboxes
• Supplying supporting documentation relating to orders
• Maintaining customer database

Customer Service Assistant required skills/competencies:

• Confident and clear communication skills
• Attention to detail
• Problem solving
• Previous Customer Service experience

Apply today!