Customer Service Administrator

Customer Service Administrator

Location: Avonmouth

Position: Full time, Permanent

Salary: circa£24,000 + Benefits

Our Client

Our client is a well-established, market leading, family run business based in Avonmouth. They have a close-knit team of professional Customer Service Administrators who work with company processes and policies, as well as industry standards, to liaise with customers, providing the best possible service.

Responsibilities of Customer Service Administrator:

• Responding to and processing customer enquiries and orders
• Work actively with current and potential client’s enquiries
• Building and maintaining great client relationships
• Provision of remote customer support and queries by telephone and email
• Liaising with customers and colleagues
• Support other administrative duties where necessary

The Ideal Candidate:

• Comfortable with speaking to customers, nationally, via telephone
• Ability to converse fluently, confidently and professionally via telephone and email
• Computer literate with good knowledge of word and excel, with Sage experience an advantage
• Excellent attention to detail
• Good organisational skills
• Willingness to learn and develop

Next steps:

If this sounds like a great opportunity and you can demonstrate a proven track record in initiating and delivering the above, with solid results, then please click Apply to upload your CV for consideration. Alternatively, contact Holly on to discuss in further detail.

We look forward to hearing from you.

If this job is not quite right for you but you are looking for a new position, as a specialist Recruiter, please contact us for a confidential discussion on your career.

https://www.autographrecruitment.co.uk

Autograph Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.